This is an example incident

Incident Report for theprestgecityhydrabad

Postmortem

The Prestige City Hyderabad is a lakeside, under-construction, integrated luxury township project by Prestige Group, located in Rajendra Nagar, Budvel, near Shamshabad, Hyderabad 500052 on Utkoor–Mogdumpur Road. Spanning 64 acres beside Mulagund Lake, it brings high-rise towers and a limited 5 BHK villa district into one green, well-served address. Apartments come in 2.5, 3, 3.5, and 4 BHK layouts with smart planning, cross ventilation, and access to on-site retail and daily services. With direct reach to NH 44, the airport and key job hubs are within easy drive times. Prices start at ₹1.35 crore, ideal for buyers seeking high-rise apartments in Rajendra Nagar.

Posted Oct 13, 2025 - 08:48 UTC

Resolved

Empathize with those affected and let them know everything is operating as normal.

Posted Oct 12, 2025 - 08:50 UTC

Monitoring

Let your users know once a fix is in place, and keep communication clear and precise.

Posted Oct 12, 2025 - 08:40 UTC

Identified

As you continue to work through the incident, update your customers frequently.

Posted Oct 12, 2025 - 08:46 UTC

Investigating

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

Posted Oct 12, 2025 - 09:16 UTC